Terms of service

AuraFlix BD – Terms of Service

Last Updated: October 18, 2026

By placing an order with AuraFlix BD you agree to these terms. Please read them with our Refund Policy, Delivery Policy and Privacy Policy.

1. Nature of Service

AuraFlix BD is a third-party reseller of digital subscriptions, accounts, access and activation services for streaming, music, AI, gaming and similar platforms. We do not own these platforms, and each platform has its own terms and may change its service. Products listed under the GameFul name (mygameful.com) are sold and supported by AuraFlix BD under these terms. Platform names and logos belong to their owners, and we are not affiliated with them unless we say so.

2. Eligibility

You must be at least 18 years old to place an order. If you are under 18, a parent or guardian must place the order or give permission, and they accept these terms for you. You must give us accurate contact details.

3. Orders and Payment

  • Prices are in Bangladeshi Taka (BDT).
  • An order is confirmed after we verify your payment. Please send your payment transaction ID or screenshot.
  • If we suspect fraud or a payment error, we may hold or cancel an order. If we cancel an order, you receive a full refund unless the order was fraudulent.

4. Delivery

Delivery times and methods are in our Delivery Policy. You are responsible for giving us a valid contact method (WhatsApp, Messenger or email).

5. Access Method

Each product page describes the access method (for example shared profile, personal profile, family invitation or activation on your account). By ordering, you accept the access method described for the option you chose.

6. Usage Rules

  • No account changes: Do not change the password, email or any other account detail, unless we tell you that you may.
  • Your profile only: Use only the profile assigned to you. Do not edit, delete or PIN-lock other users' profiles.
  • Device limits: Stay within the screen and device limits stated at purchase. Too many devices may lock the account.
  • Product requirements: Follow the requirements on the product page, such as using a VPN where it is required. We are not liable for a lock or ban caused by not following them.
  • No resale or sharing: Do not resell or share the details we give you without our permission.

7. Warranty and Support

  • Warranty period: Every plan has a Full Period Replacement Warranty that covers the whole plan period you bought.
  • Claiming: If your access stops working, contact support with your Order ID and a screenshot of the error.
  • Resolution time: Claims are usually resolved within 24 to 48 hours during support hours.
  • Warranty void: The warranty does not apply if the problem was caused by breaking the usage rules in section 6. We will tell you which rule was broken.

8. Refunds

Refunds are covered by our Refund Policy, which is part of these terms. If this section and the Refund Policy differ on refunds, the Refund Policy applies.

9. Platform Changes and Interruptions

We are not responsible for outages, bans, region-lock changes or closures caused by a platform and outside our control. If this happens we will first try to restore or replace your access. If we cannot, we will refund the unused part of your plan proportionally.

10. Suspension and Ending Access

If we believe you broke these terms, we will tell you the reason and give you 48 hours to respond before ending your access. We may act immediately in cases of fraud, abuse, or where a platform requires it. If we end your access because you broke the rules, the unused period is not refunded. If we end your access for any other reason, you receive a proportional refund.

11. Pre-Orders

Pre-order products follow the pre-order terms on the product page. Release dates are set by the publisher and may change.

12. Limitation of Liability

To the extent allowed by law, our liability for any order is limited to the amount you paid for that order, and we are not liable for indirect or consequential losses. Nothing in these terms removes any right or remedy you have under Bangladeshi law that cannot be excluded, including under the Consumer Rights Protection Act 2009.

13. Privacy

We handle your personal information as described in our Privacy Policy.

14. Governing Law and Disputes

These terms are governed by the laws of Bangladesh. If you have a complaint, contact us first and we will try to resolve it within 7 days. If it is not resolved, the courts of Dhaka have jurisdiction. You may also complain to the Directorate of National Consumer Rights Protection.

15. Changes to These Terms

We may update these terms. The updated version is posted on this page with a new "Last Updated" date. Changes apply to orders placed after that date, and your existing order stays under the terms in force when you placed it.

16. Contact

AuraFlix BD, 153/8 Shantinagar Bazar Road, Dhaka 1217, Bangladesh. WhatsApp +880 1892-812946. Email info@auraflixbd.shop.